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Showing posts by: Sharon Tither

Liverpool CQC inspection achieves a Good

Our Liverpool branch have recently had their CQC inspection and we are pleased to report they achieved a Good.

The Care Quality Commission (CQC) are an independent body who have been set up to make sure health and social care services, such as Routes Healthcare, provide people with safe, effective, compassionate, high-quality care. They do this by monitoring, inspecting and regulating services to make sure they meet fundamental standards of quality and safety. They then publish their findings, including performance ratings to help people choose care.

The inspection took place on 26th March 2018 with Safe, Effective, Caring, Responsive and Well-led being the areas inspected. All areas of office and client administration was reviewed and feedback received from clients and staff.

 

Overview & CQC Inspection

Posted by: Sharon Tither on April 30th, 2018 @ 09:13 AM

A huge THANK YOU to all our fantastic field and branch staff!

A huge THANK YOU to all our fantastic field and branch staff who have battled through the adverse weather conditions over the past few days. Stories are snowballing in of the amazing commitment you and your colleagues have shown through the challenging weather this week. Thank you for continuing to deliver a fantastic service to our clients even when the weather gets in the way!

Don’t forget if you know someone who deserves the ‘Excellence in Care Award’ for making a difference let us know! They will the EIC award and a £100 voucher send your nomination to; HR@routeshealthcare.com

 

Posted by: Sharon Tither on March 2nd, 2018 @ 11:20 AM

Recruitment Opportunity in Newcastle

Are you looking for a passionate, fun, supportive team to join?
If so, we would love to hear from you. As one of the foremost providers of specialist care in the Northeast, we are recruiting a Care Coordinator to join our team in Newcastle.
 
For more information please contact 0161 207 7027, email HR@routeshealthcare.com or visit www.routeshealthcare.com
 
Posted by: Sharon Tither on January 12nd, 2018 @ 10:23 AM

Certificate of Inspiration

A fantastic well done to Flo from our Salford branch for being nominated for a certificate of insperation. 

 

Flo pictured below having her award presented to her by Jenna received her award along with a voucher for being consistent in the care that she provides.

 

 

 

 

 

 

 

 

 

Posted by: Sharon Tither on December 21st, 2017 @ 11:52 AM

Tameside receive an OUTSTANDING in Care

Our Tameside branch have recently had their CQC inspection and we are pleased to report they achieved a Good with an OUTSTANDING rating.

The Care Quality Commission (CQC) are an independent body who have been set up to make sure health and social care services, such as Routes Healthcare, provide people with safe, effective, compassionate, high-quality care. They do this by monitoring, inspecting and regulating services to make sure they meet fundamental standards of quality and safety. They then publish their findings, including performance ratings to help people choose care.

The inspection took place in November over two days with Safe, Effective, Caring, Responsive and Well-led being the areas inspected. All areas of office and client administration was reviewed and feedback received from clients and staff.

The report is a great opportunity for Routes Healthcare to ensure that ‘Excellence in all we do’ comes as standard from our service. One of the keys areas we were commended on was the ‘Caring’ element, achieving an outstanding rating in this area. 

We are proud to share with you our results and are confident that we are still delivering ‘Excellence in all we do’. We will continue to improve our service through our continuous development programme to ensure we meet the CQC standards. To see the full report please visit: CQC

 

Posted by: Sharon Tither on December 21st, 2017 @ 11:40 AM

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